
The Contentious Consumer

THE CONTENTIOUS CONSUMER: The customer is always right.. IN YOUR FACE!!
Submitted by bigjc on Thu, 12/14/2006 - 1:05am. The Contentious ConsumerI smell a BAIT-AND-SWITCH!

John D. Capra here! ..to show you how to get things done! Persistence is key to getting what you deserve, and more, as a consumer..
As a customer, your aim should be to wear the salesfolk/customer service people down until they relent. Every stone has a drop of blood in it if you squeeze hard enough! THEY CAN'T PULL THE WOOL OVER MY EYES!
So before you head out to WALMARTS or wherever, look here first, for tips, strategies and anecdotes for getting the most out of the customer-sales relationship..

Zoom zoom
Submitted by fongaboo on Sun, 02/24/2008 - 2:05pm. The Contentious ConsumerMy friend recently got a Mazda and is really excited about it. I must say, until now, I've never met anyone with brand-passion for a Mazda. Unlike, say, Subarus or Volkswagen, I've not known there to be a 'cult of Mazda'.
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But Mazda seems to be trying to foster this kind of fervor with their latest 'Zoom zoom' campaign. Their site describes it as a state of mind:
All children instinctively know it.
A few adults still remember it.
One unique car company refuses to outgrow it.
In grown-up language, it means the exhilaration
And liberation that come from experiencing sheer motion.
But as usual, children put it much better.

Crapware
Submitted by Critter on Fri, 03/16/2007 - 12:22pm. The Contentious ConsumerI am a gadget freak. There, I've said it. I love gadgets, but oddly enough, I like there to be a certain simplicity, or if not simplicity, then maybe clarity or standardisation to how they work. This should not come as a surprise to anyone who knows me, such as some of the others here who have been involved in a radio show called Little Brother a few years back.
That said, there is one thing I have learned to despise greatly, and that is all of the extraneous software that comes bundled with every gadget.
Now, I'm not talking about drivers and such. These are an absolute necessity. I'm talking about the stuff that "customises" the look and feel of your computer to "complement" the gadget you have purchased. Most of the time, you don't actually need this crap, because your computer has enough software on it as part of the operating system to take care of things all by itself. That's what the drivers are for, after all.

Let's Get Serious..
Submitted by fongaboo on Tue, 02/20/2007 - 7:08pm. The Contentious Consumer
Sirius and XM have finally anounced their agreement to merge their respective satellite radio services. I've been wishing for this for a while.. sort of..
The satellite radio industry first made the collective mistake of not standardizing the methods of transmitting and receiving digital satellite broadcasts. The FCC didn't do it, I suppose, because they were too busy with Janet Jackson's wardrobe malfunction. This meant a different proprietary radio for each service. This meant getting two radios if you want to, say.. tune into both NFL and MLB games. Not that I particularly care for spectator sports, no less listening to some one else describe as they spectate, but still..

EXTREME ROSIE CLOSE-UP!!!!!!!!!!
Submitted by fongaboo on Fri, 01/26/2007 - 12:02pm. The Contentious ConsumerI just hooked my video projector up to the HD output of my cable box..
And the first thing to pop up in HD? ABC's "The View"..
AHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!
My life flashed before my eyes in 1080i..

But all near-death experiences aside, I found a great way to do HDTV on the cheap. I happened to have a video projector that already did SVGA computer resolution and found out, after some reading, that I could convert the YUV output of the HD cable box using a $25 cable.

Big JC's Principles of the Free Market
Submitted by bigjc on Fri, 01/05/2007 - 1:07pm. The Contentious Consumer
Voluntary Exchange
The key idea of a free market is voluntary exchange. If an exchange takes place under coercion or fraud, then that exchange is not considered a free market exchange. For example, if a seller lures in a buyer by advertising a product or service at an unprofitably low price, but then reveals to potential customers that the advertised good is not actually available, but instead offers some other substitute good, this is not a free market transaction. This is purely an example of fraud known as a 'Bait and Switch'. However if someone looking to make a purchase needles, nags, hounds, badgers, harrasses or henpecks a seller incessantly until they finally give up an available product or service at an unprofitably low price in order to cease the unending abuse from the customer, that is the pinnacle of the free market system.

We control all that you see and hear..
Submitted by fongaboo on Fri, 12/15/2006 - 2:40pm. The Contentious ConsumerThis came up a week or two ago.. But it's been in the back of my mind and just got me thinking.

The MPAA wants to put a tariff of sorts on individuals' home theatre systems. MPAA head Dan Glickman offered a nice summation and a chuckle when he said, "Just because you buy a DVD to watch at home doesn't give you the right to invite friends over to watch it too. That's a violation of copyright and denies us the revenue that would be generated from DVD sales to your friends. Ideally we expect each viewer to have their own copy of the DVD, but we realize that isn't always feasible. The registration fee is a fair compromise."

Dunder-Mifflin Approved
Submitted by fongaboo on Sat, 12/09/2006 - 9:20am. The Contentious ConsumerSo I needed a new paper-shredder. My $12 one was not cutting it (pun intended). The forces of procrastination and unsharpened metal were driving the pile in my mailbin skyward.
I went looking on the STAPLES website and found this one under weekly deals.





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